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Customer Service

Thank you for visiting Safe-Fast, distributor of safety equipment, construction fasteners and industrial supplies serving western Wisconsin, eastern Minnesota and northeastern Iowa.

Please reference the information below for details regarding our products.

Terms and Conditions:
Net 30 Days with established credit

Open account is available to qualified customers. Please contact customer service at 800-723-3620 or sales@safe-fast.com for details.

We accept Visa, MasterCard, and American Express

Shipping:
Freight will be prepaid to all Continental U.S. destinations for orders of $1000.00 minimum net value, using the carrier of our choice. Expedited or premium shipping methods or drop-shipments are not covered by this freight policy.

Orders under $1000.00 will be subject to the following shipping and handling fees:

Under $100.00 - $10.98
$101.00 – $499.00 - $16.98
$500.00 - $999.00 $24.98

Order Tracking:
Please contact our customer service department at 800-723-3620 or email at sales@safe-fast.com.

Damage/Shortage:
Buyer should inspect all orders/items for shipping damage or shortage. If damage/shortage has occurred, please note the damage on the delivery receipt and notify our customer service department immediately at 800-723-3620 or sales@safe-fast.com.

Published Prices:
Due to market fluctuations, our published prices are subject to change without notice. All prices are in U.S. dollars.

Inventory:
Not all items represented here are in stock. In some situations, items may have to be ordered in the manufacturer’s standard package.

Returns:
Items must be returned within 30 days of receipt and must be in resalable condition. Please contact us at 800-723-3600 or sales@safe-fast.com for a return authorization number and shipping instructions prior to return. Special order and custom products are non-returnable.

Cancellation:
Any cancellation by customer must be approved by our customer service department and may be subject to restocking and other charges.

Warranty:
We make no representation or warranty, expressed or implied, arising out of or in connection with the manufacture, sale, delivery, or use of any product offered here within.